Contact Us

What Can We Help With?

Monitoring questions. Not sure why a check is failing, or what an alert means? Include the domain name and we'll look at the actual DNS records with you and explain the fix in plain language.

Billing and plans. Upgrades, downgrades, invoices, and cancellations are all self-serve from your dashboard, but if anything looks wrong with a charge, write to us and we'll sort it out quickly.

Feature requests. A blacklist zone we should add, a DKIM selector we don't probe yet, an integration you need — tell us. Much of the roadmap comes directly from these messages.

Agencies and partnerships. Monitoring dozens of client domains, need white-label reporting, or want to discuss a cross-promotion? Mention "agency" in your message and it gets routed straight to the founder.

Response Times

We're a small, focused team — you'll get an answer from someone who actually works on the product, not a ticket bot. Typical response time is under one business day; urgent deliverability incidents from Pro and Agency customers are prioritized. Before writing, it's worth checking the FAQ — the fifteen most common questions are answered there in detail, including step-by-step fixes for failed SPF and DMARC records and the delisting process for major blacklists.